With our local data plans, explore Tunisia like never before. Use Magic Bubble and Social Maps to unlock hidden gems and local haunts. Ready to uncover Tunisia's secrets? Let's go!

eSIM+ Digital Experience:

Dive into a movie marathon or groove to live shows with Global YO. Access indie flicks, 47k radio stations, and playlists for every mood. It's your ticket to the coolest digital gigs, available anytime, anywhere.

Rewards & Referrals:

Save more and earn big. Refer friends to enjoy sweet discounts and bonuses. Traveling just got more rewarding with Global YO!

Activation & Pricing:

Easy as 1-2-3. Transparent pricing, no hidden fees. Quick online activation, because your time matters.

Why Global YO?:

Why settle? Experience Tunisia seamlessly with our all-in-one platform. The best in connectivity and entertainment. Why settle for less when you can have the best?

Phone Calls:

Save on international rates with low-cost eSIM+ calls.

Secure payments

FAQ · eSIM+ & Global YO Troubleshooting for Hong Kong

How to enable data roaming in {REGION}?

To ensure your eSIM works properly, you must enable Data Roaming. Follow these steps:

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Go to your phone’s Settings.
Tap either Cellular or Mobile Data.
Select your Global YO plan.
Scroll down to Data Roaming.
Toggle the switch to ON.
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My data is not working! How to set up the APN?
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For Android:
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Go to Settings > Network and Internet > Internet.
Tap the Settings icon next to the Global YO eSIM.
Tap Access point names and then the new data connection icon (+).
Enter “globaldata” in both the Name and APN fields. Leave other fields as default.
Save the APN and select it.
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For iOS:

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Go to Settings > Cellular > Mobile Data Network.
Select your eSIM under Mobile Plans.
In the APN field, enter “globaldata”.
Leave the username and password fields empty.

When will I receive my eSIM+?

Your eSIM+ will be delivered immediately via email and through our app once your payment is processed.

What is an eSIM?

An eSIM is a digital SIM that allows you to activate a cellular plan from Global YO without the need for a physical SIM card, facilitating easier connectivity.

How can I delete the Global YO eSIM+ once I’ve used my data?

To delete your eSIM+ after use, navigate to your phone’s SIM card manager. However, we generally recommend keeping it for potential future use.

Will my physical SIM card still work with my eSIM?

Yes, your device can accommodate both a physical SIM and an eSIM simultaneously, thanks to Dual SIM technology, allowing seamless data connection switching.

How many times can I use my eSIM+ card?

The eSIM+ is designed for a single use. Once activated, it cannot be reinstalled or transferred.

Can I use data without an eSIM?

To use data, a Global YO eSIM must be installed since our plans are linked directly to eSIM technology.

How can I check how much data I have left?

You can check your remaining data anytime through the Global YO app under the “My eSIM” section.

What should I do if I lose my eSIM+’s QR code?

You can retrieve your eSIM’s QR code anytime via the Global YO App under the “My eSIM ” section. Remember, each QR code is valid for one installation only.

When should I set up my eSIM+ for {REGION}?

It is advisable to set up your eSIM+ before departure to ensure connectivity upon arrival.

Can I top up my eSIM while in {REGION}?

Yes, top-ups are available directly through the Global YO eSIM+ App.

How do I set up the eSIM+ on my device?

To set up your eSIM+, scan the QR code provided via email and follow the instructions on your device.

Do I have a local phone number to call or text with my eSIM in {REGION}?

As the Global YO eSIM+ does not include a phone number, it is designed solely for data. Calls can be made via our YO.IO app.

Is my device compatible with eSIM technology?

Most modern smartphones are eSIM compatible. This includes models like iPhone XR and later, Google Pixel 2 XL and later, and Samsung Galaxy S20 and later. Ensure your device is unlocked for use.

FAQ · YOYO$ and Content

What are YOYO$?

YOYO$ are reward points earned by using the Global YO app. These points can be exchanged for mobile data, entertainment, or products from our partners.

How can I get a refund for my {REGION} eSIM+?

Refunds are processed according to our refund policy, which outlines specific conditions and guidelines.

Can I buy data with my YOYO$?

Absolutely! You can use your YOYO$ to pay for up to 50% of your data package costs.

Can I share data with other devices?

This depends on the specific data package you choose; please refer to the product information for details.

Where is there 4G coverage?

Global YO provides extensive 4G LTE coverage, ensuring reliable internet connectivity throughout {REGION}.

How much data does my eSIM+ include?

Data packages range from 3GB to unlimited, tailored to meet various needs and preferences.

What is the speed of the Global YO eSIM+?

Depending on the local coverage, you can enjoy up to 4G, LTE, and even 5G speeds.

Do I have a local phone number with eSIM?

No, the Global YO eSIM+ is designed primarily for data usage, and does not include a local phone number.

Can I keep my WhatsApp number with an eSIM?

Yes, you can maintain your WhatsApp number and all associated data as the eSIM+ operates independently of phone numbers.

Hong Kong eSIM+

Prepaid eSIM+ Data Plans for

Hong Kong

Make sure your device supports eSIM

Phones

Tablets

Smartwatches

FAQ · eSIM+ & Global YO Troubleshooting for Hong Kong

My data is not working! How to set up the APN?‍

FAQ · YOYO$ and Content

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My data is not working! How to set up the APN?
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